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IMPORTANT:  All general written inquiries, including letters, faxes and e-mails, are handled consistently and subject to the 45 business day requirement.  Highmark Medicare Services responds to inquiries in the order received.

General Questions for Highmark Medicare Services? This form may be used by health professionals to submit a general question to Medicare. A general question may be related to coverage guidelines, policy issues or how to bill Medicare.

Please note: This is not a secured page, so we prefer you do not include Protected Health Information (e.g. HIC numbers, Social Security numbers, etc.). In the event Protected Health Information is included in the inquiry, this information will be removed from our email response or we may find it necessary to respond via telephone or in writing (versus email).

To obtain a response, your name and telephone number are required.

NOTE: This form is for Medicare Part B related questions only!

Your Name

Email Address

Day Telephone

Your Address

City, State, ZIP

, 

Fax Number

Provider Number

State where services were rendered

 

What is your question?

 


 

Thank you!

 

Please note: electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead. 

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