General
These are currently the most asked questions at our Provider Contact Center. Please read the Q&A below to see if we can help you with your inquiry.
I need to change my FISS password. What are the rules for creating a new password?
Your new password must meet the following requirements:
- Must be exactly 8 characters in length
- Must have at least one of these special characters @, #, or $
- Must have at least one number
- Cannot be the same as the previous 12 passwords
- Is case sensitive
(Question based on September, October & November 2008 top telephone inquiries)
Date Posted: 10/29/2008, Date Reviewed/Revised: 12/16/2008
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